Answers to questions about Diesel Trust fuel cards
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Answers to questions about fuel cards

We've compiled everything you need to know before connecting, from terms and conditions to how the cards work

1

How long does it take to connect?

Connection takes from one business day.
A personal manager will guide you through the process and help you prepare all the necessary documents.

2

Is it possible to connect remotely?

Yes, registration is possible completely remotely without visiting the office.

3

What documents are needed?

You will need company details, tax identification number (TIN), and basic registration data.

1

Where can I refuel?

Cards are accepted at Rosneft gas stations and partner networks throughout Russia.
Refuelling is available on highways and in cities.

2

Can it be used without plastic?

Yes, virtual cards are available.
Drivers can refuel using their smartphone.

3

What can I pay for besides fuel?

— car wash
— tire service
— gas station goods

1

Is it possible to limit spending?

Yes, you set limits:
by amount, time, fuel type, and employee.

2

How to control drivers?

All transactions are recorded.
You can see where, when, and how much the fuel was filled.

3

Is it possible to change limits?

Yes, limits can be changed at any time.

1

Is there VAT?

Yes, we provide a full package of documents including VAT.

2

How do reports arrive?

Via electronic document management or in a convenient format – no manual work required.

3

Do you help with accounting?

Yes, we help with documents and answer questions.

1

Will there be gas stations along the route?

Yes, our network covers key highways and cities.
We'll show you gas stations suitable for your routes.

2

What to do if the card doesn't work?

Contact a manager, and we'll resolve the issue quickly.
No need to contact multiple services.

1

Is it difficult to transition?

No, we handle the process ourselves.
The transition is quick and seamless.

2

Does it make sense to change the operator?

Yes, in most cases, you can reduce costs.
We'll show you the difference using your data.

1

Who can participate in tournaments?

Diesel Trust clients, company partners, business owners, executives, and invited guests are eligible to participate.

2

Where do the events take place?

Tournaments are held at sports venues and clubs. The location depends on the event format and is announced in advance.

3

Do I need to pay for participation?

No, participation is free for Diesel Trust clients upon pre-registration.

4

What tournaments do you host?

We hold volleyball and billiard tournaments and other events for the company's clients and partners.

5

Can I come with a partner or colleague?

Yes, some events include participation by colleagues, partners and invited guests.

6

Is it just sports or is there networking?

Tournaments aren't just competitions. They're an opportunity to meet clients and partners and discuss business in an informal setting.

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